Note: this website provides detailed policy information on the Victorian Energy Upgrades program and the Victorian Energy Efficiency Target (VEET) legislation and regulations.

  • If you are a business owner or householder looking for information on discount energy saving products in the Victorian Energy Upgrades program, please visit the Victorian Energy Saver website.
  • If you are a business owner or householder looking for information on reducing your energy bills, please visit the Victorian Energy Saver website.
  • If you are an accredited provider looking for information on activities covered by the program, please visit the Essential Service Commission website.

Latest news

14 August 2020: Victorian Energy Upgrades (VEU) coronavirus (COVID-19) update

Metropolitan Melbourne has moved to Stage 4 restrictions to help slow the spread of coronavirus (COVID-19). This means that businesses in metropolitan Melbourne can only operate for on-site operations if they are a Permitted Work Premises and have implemented a COVID Safe plan or a High Risk COVID Safe Plan (in the case of some industries) – as issued by the Chief Health Officer.

Directions for permitted workplaces identified by industry can be found here: – and the Department of Jobs, Precincts and Resources has issued this guidance for each industry sector. Particularly relevant guidance for businesses engaged in the delivery of activities under the VEU program is:  

This guidance should be used by businesses to determine what constitutes a permitted workplace and to understand the specific requirements that will apply to restricted activities occurring at permitted workplaces. Where appropriate, further guidance will be issued to clarify critical issues.

Businesses should note that guidance may be revised and it is their responsibility to monitor the latest sector guidance updates:

The State Government will continue to consult with industry and workers and be guided by expert health advice, over coming weeks.

If you are a permitted industry, it is the responsibility of employers – accredited providers and their sub-contractors – to follow workplace obligations available from Business Victoria. For instance, your business must have an up-to-date COVID Safe Plan and collect records of all workers, subcontractors, customers and clients attending the work premises for 15 minutes or longer. Employers that require their staff to attend a work site are responsible for issuing a worker permit to their employees. Employees must carry the worker permit and photo identification when travelling to and from the workplace. For information on the permitted worker scheme, visit:

All accredited persons undertaking, or planning to undertake, VEU program activities should check all public health requirements for accredited persons as set out here by the Essential Services Commission.

Given additional whole of government information and the changed context, the previously issued Victorian  Energy Upgrades COVID Safe plan guidance document is now not relevant and should no longer be used. Businesses are required to prepare their own COVID Safe plan. Please refer to the guidance and template documents provided by Business Victoria here:

The suspension of incentives for the following high-volume activities will continue to apply in both residential and non-residential premises across Victoria.

  • Incandescent lighting upgrades (Part 21 in the Victorian Energy Efficiency Target Regulations 2018)
  • Low flow shower roses (Part 17)
  • Weather sealing (Part 15)
  • In-home display unit (Part 30).

The use of doorknocking as a form of lead generation or sales in the VEU program is not permitted anywhere in Victoria.

For up-to-date information, visit

What help is available for businesses impacted by coronavirus (COVID-19)?

We understand the current situation may be challenging for program participants. For those businesses dealing with financial impacts or closures, the State Government will provide support through an expanded Business Support Fund.

Businesses across the state can access information by calling the Business Victoria hotline on 13 22 15. This includes information about support services, including those available through Business Victoria, which offer mentoring to help operators develop business continuity and recovery plans.

Businesses can also find advice, updates and support to help your workplace plan from Business Victoria at:


The Hon. Lily D’Ambrosio, Minister for Energy, Environment and Climate Change and Minister for Solar Homes, has announced that the Victorian Energy Upgrades target for 2021 will be 6.5 million certificates.  

The letter from the Minister (available here) outlines the details of decisions on the 2021 target and the electricity emissions factor. The decision on targets for 2022 to 2025 and associated changes will be determined before the end of the year.

Measurement and Verification method

Following a public consultation, the Department of Environment, Land, Water and Planning has made a number of changes which are intended to make the Measurement and Verification (M&V) method easier to use. These changes have been incorporated into the Specifications and the updated Victorian Energy Upgrades Measurement and Verification Specifications Version 3.0 are effective 12 September 2019.

A summary of the main updates is provided below.


  • Upgrade means the change to equipment, controls, and/or behaviour, or the set of changes to equipment, controls, and/or behaviour as a part of the project.

Multiple Premises Projects

  • A single project may include multiple essentially identical upgrades at multiple essentially identical premises.
  • All site-specific information is required for each premises, but; 
  • a single scoping plan, single project plan, and single impact report may be submitted per project.

Non-Uniform Utility Data

  • Non-uniform measurement periods may be used to construct an energy model if the length of each period is determined by utility data.

Different Measurement Frequency for Different Measurement Boundaries

  • Upgrades affecting the same energy source may use different measurement frequencies for different measurement boundaries.

Multiple Methods of Certificate Creation

  • Upgrades may choose a method of certificate creation as appropriate for each measurement boundary.
  • Essentially identical upgrades must choose the same method of certificate creation. 

Download the updated Specifications here:

M&V Specifications V3.0.docx

M&V Specifications V3.0.pdf

Proposed New Activity - Refrigerated Cold Rooms

The Department of Environment, Land, Water and Planning is exploring the introduction of new activities to the Victorian Energy Upgrades program. Research undertaken has identified that refrigerated cold rooms present a significant opportunity for improving the energy productivity of many SMEs that produce, store, prepare or retail food and drinks. There are approximately 65,000 cold rooms in Victoria, they are the major contributor to many businesses’ energy costs and the energy efficiency of most cold rooms can be significantly improved.

The new activities involve undertaking upgrades to the refrigeration equipment of cold rooms. As part of this work the Department would like to consult with the public concerning these proposed activities.

As part of the public consultation process a Cold Room Issues Paper has been prepared which sets out the options to introduce the activities into the VEU program and to seek the views of interested stakeholders on a range of related issues. Feedback from submissions will be used to guide the creation and implementation of the new VEU activities.  

Download the Issues Paper here:

Cold Room Issues Paper.docx

Cold Room Issues Paper.pdf

You can submit your feedback by emailing, or sending a hard copy submission to: Victorian Energy Upgrades, Department of Environment, Land, Water and Planning, PO Box 500, East Melbourne, VIC 8002.

If you are interested in learning more about the proposed changes, or if you wish to raise any preliminary queries with the department, please email

If you wish to participate in an information session on these proposed activities, please include this in your written submission.

All feedback will need to be submitted to the Department by 16 August 2019.

Updated Victorian Energy Upgrades Specifications V2.0

The Department of Environment, Land, Water and Planning has updated the Victorian Energy Upgrades Specifications 2018 (the Specifications) to make a number or minor corrections and clarifications. The updated Specifications Version 2.0 will commence on 10 June 2019.

The updates include:

Part 1 and 3: Water Heating Activities

Removal of the Parts ending on 9 June 2019

Clarification of the Zone 5 calculations

Clarification of the calculations for products covered by the transitional requirements in the Regulations

Correction of the Auxiliary Energy Factors (AEF) to be used in the calculations

Part 15: Weather Sealing

Correct the warranty period for weather sealing products with a warranty of 5 years

Part 34: Building Based Lighting Upgrades

Allowance for space types not listed in table 34.12 to use space types listed in table 34.8 to determine operating hours

Part 37 to 42 – Gas Activities

Clarified wording for the gas activities You can find downloads of the Specifications Version 2.0 and a summary of the changes  here.

Public Consultation on proposed changes to the Measurement and Verification Method Specifications

The Department of Environment, Land, Water and Planning is seeking your feedback on proposed changes to the Measurement and Verification (M&V) method Specifications (highlighted in tracked changes in the documents below). These changes are based on the implementation and use of the M&V method. We have also incorporated feedback we have received on the method to date. These changes are intended to make the method easier to use, and include:

  • allowing businesses to undertake multiple essentially identical upgrades at multiple premises under a single project
  • other minor changes to make the process of data gathering and verification of savings more workable in industry.

The following items are available for download:

Summary of proposed changes to M&V Specifications.docx (DOCX, 125.7 KB)

Summary of proposed changes to M&V Specifications.pdf (PDF, 336.8 KB)

CONSULTATION DRAFT - Measurement-and-Verification-in-Victorian-Energy-Upgrades-Specifications-Version-3.0.docx (DOCX, 194.2 KB)

CONSULTATION DRAFT - Measurement and Verification in Victorian Energy Upgrades Specifications Version 3.0.pdf

We are seeking your feedback on these issues and other suggestions on how the method can be made more user friendly.

Responses to the consultation must be in writing and be sent to by Friday 14 June 2019.

Submissions may be published unless otherwise requested. Published submissions will include the name of the organisation a submission is made under, or the post code for submissions made by an individual.

An information session on these changes was held on Tuesday 28 May 2019.

The presentation from this information session is available for download:

Specs change information session presentation.pdf

Consultation on the process for setting the targets for the Victorian Energy Upgrades program

We held an information session on Monday 15 October 2018 about the process for setting the targets for the Victorian Energy Upgrades program for 2021 to 2025. You can find the presentation from the session here.

Next year we will be conducting formal consultations as part of the process to set the 2021 to 2025 targets for Victorian Energy Upgrades. This will commence with the release of a Regulatory Impact Statement (RIS) and invitation for formal submissions. Ahead of this process, we are interested in hearing your thoughts on considerations we should bring to the development of the RIS.

You may wish to address the following questions in your response:

  1. What other energy and climate change policies do you think we should consider in setting targets?
  2. What issues would you like to see us consider in determining the greenhouse gas savings attributed to energy savings?
  3. What issues would you like to see us consider in relation to energy affordability?
  4. Should the program incentivise maximising self-consumption of rooftop solar?
  5. How should the program incentivise gas efficiency?
  6. Should the current level of incentives provided to each type of lighting be continued?
  7. What impact would the removal of incentives for lighting have on you?
  8. Are there energy efficiency activities currently not incentivised that should be incentivised?
  9. What issues would you like to see us consider regarding large energy users role in the program?
  10. Is there anything else we should consider as part of the analysis?

Please provide your responses in writing by Monday 3 December 2018, by sending to

Review of Victorian Energy Efficiency Target Regulations

In Victoria, regulations must be remade every 10 years. The Victorian Energy Efficiency Target Regulations, which set out the requirements for the Victorian Energy Upgrades program, were made in 2008 and are therefore due to be reviewed and remade before they expire or ‘sunset’ on 11 December 2018.  

Consultation on the proposed Regulations has now closed. The Department of Environment, Land, Water and Planning would like to thank everyone who provided a submission. The Department is now analysing these submissions and will provide an update in the third quarter of 2018 with the view of finalising the remaking of the Regulations by October 2018.

Visit the Engage Victoria website to subscribe to updates on this review.

New grants for Measurement and Verification projects

The Victorian Government released $250,000 in Custom Upgrades Grants using the Measurement and Verification method. Each individual grant will have a value of up to $25,000. They will support Victorian businesses to fund the initial stages of an energy efficiency project, including case studies, metering and baseline (i.e. “business as usual”) data collection.

The grants application process has now closed.

More information

Decision on proposed changes to Schedule 34 Lighting Upgrade

From 25 September to 1 November 2017, the Department of Environment, Land, Water and Planning (the department) consulted on proposed changes to the number of Victorian Energy Efficiency Certificates (VEECs) generated by certain types of lighting upgrades under Victorian Energy Upgrades, including a consultation session in October 2017.

Consultation on these proposed changes has now closed, and the department would like to thank those who made a submission.

Read the Government Gazette a Notice of Declaration specifying the discount factors to be applied to certain types of Schedule 34 lighting upgrade activities, as required under Section 19 of the Victorian Energy Efficiency Target Act 2007.

From 1 February 2018, discount factors will apply to certain types of lighting upgrades, specifically:

  • T8 or T12 fluorescent lamps in any environment
  • high intensity discharge lamps (metal halide, mercury vapour and high pressure sodium lamps) in building-based environments.

The department’s response to consultation is now available Word (DOCX, 337.0 KB); PDF (PDF, 250.8 KB).

Responses to consultation
(PDF, 1.8 MB)

Discount factor consultation paper
(PDF, 500.6 KB)

Discount factor consultation paper
(DOCX, 350.4 KB)

Victorian Energy Upgrades launched

On 1 August 2017, the Victorian Energy Upgrades program was announced as the new public-facing name of the program established under the Victorian Energy Efficiency Target (VEET) Act 2007. New marketing materials, including brochures, case studies, videos and web content, have been developed to raise the profile of the program.

Please refer to the Victorian Energy Upgrades website to view the new marketing materials or for more information.

The ‘Energy Saver Incentive’ name will no longer be used. ‘VEET’ will continue to be used for references to the Act and associated regulations.

You can download presentations from the launch event including the overview of recent changes (PDF, 6.0 MB) and the Project-based activities information session (PDF, 831.6 KB).

Commercial Lighting Issues Paper

The Department of Environment, Land, Water and Planning released the discussion paper (PDF, 1.0 MB) to seek stakeholder feedback on:

  • the remaining opportunities for commercial lighting upgrades through Victorian Energy Upgrades
  • key issues associated with the earlier-than-anticipated achievement of the Victorian Energy Upgrades program target for 2017
  • how the rollout of energy efficiency activities, which historically has rapidly expanded and contracted, impacts participants.

Responses to this discussion paper are now closed and consultation is now open on proposed changes to commercial lighting upgrades. Please see above for further details.

Project-based activities

The Victorian Energy Efficiency Target (Project-Based Activities) Regulations 2017—which provide for project-based activities including the Measurement and Verification (M&V) method—came into effect on 19 June 2017. Find out more on the project-based activities page.

The Department of Environment, Land, Water and Planning consulted on project-based activities in June 2016. Our response to submissions for the M&V method is now available on the consultation page, and includes all non-confidential submissions.

Large energy user opt in

From 1 August 2017, all large energy users that took part in EPA Victoria’s Environment and Resource Efficiency Plans (EREP) program, and were excluded from the Victorian Energy Upgrades program, will be able to create certificates and liabilities under the program if they choose to do so. Find out more on the large energy user opt in page.

Weather sealing

Changes to weather sealing (Schedule 15) have been introduced to the Regulations and came into effect on 1 July 2017. Please refer to the consultation page to access the Department of Environment, Land, Water and Planning’s response to the consultation conducted in 2016.

Subscribe to updates

To receive updates about Victorian Energy Upgrades and upcoming opportunities, or to provide stakeholder feedback, please email or fill in the form below.

Page last updated: 25/08/20