In rare circumstances, entities can be exempt from needing a licence or trial waiver to distribute or sell gas by retail. Exemptions can be general or specific.

Whilst DEECA process exemption requests, the Essential Services Commission (ESC) grants licences and trial waivers. They also make sure energy businesses follow energy laws and rules.

The ESC is also responsible for:

  • ensuring exempt persons follow any relevant exemption
  • specifying the consumer protections that apply to exemptions.

You can find out more information about licences and trial waivers at the ESC's website: Electricity and gas licences, exemptions and trial waivers.

General Exemption Order 2025

The General Exemption Order 2025 took effect on 25 January 2025. The General Exemption Order 2025 exempts the supply of gas within embedded networks that were in operation before 25 January 2025.

Anyone exempt under General Exemption Order 2025 needs to comply with other conditions. This can include:

You can find additional information:

Specific exemptions

A licence or trial waiver covers most activities. But this may not be feasible or practicable. If so, a specific exemption may be appropriate in genuinely exceptional circumstances.

You must have already considered your options. This includes getting a licence. This includes you contacting the ESC about applying for a licence.

In the past, specific exemptions have been granted for certain projects or arrangements that have delivered significant public benefit. Examples include innovative energy solutions, connecting remote communities or major infrastructure projects. A specific exemption may be appropriate for your project or arrangement. You will need to show special circumstances and/or associated material public benefits.

The reasons you use to justify an exemption will be unique. Specific exemptions are considered on a case-by-case basis. The Victorian Government is guided by the following:

  • the long-term interests of Victorian consumers
  • delivery of material public benefit
  • if appropriate conditions can be included and how they are enforced. The specific exemption should try to mitigate any risks. This can include conditions requiring compliance with Codes of Practice
  • if your exemption request is aligned with broader Victorian Government policy. This can include relevant reviews or related reforms. An example is the Embedded Networks Review recommendations and reforms)
  • why your project or arrangement is not covered by other regulatory options such as a licence or trial waiver. You will need to show why a licence/trial waiver is not feasible or practicable
  • the reasons for seeking the specific exemption. For example, you may prefer to sell or supply gas under a specific exemption. This is instead of getting a licence because it is simpler and lower cost. But this alone is unlikely to be enough to warrant the grant of a specific exemption
  • if you need to, how you intend to comply with the Australian Energy Regulator’s non-scheme pipelines regulation regime.

How are specific exemptions granted?

Under the Gas Industry Act 2001, the Governor in Council may exempt you from needing a licence.

The Minister may exercise discretion to recommend to the Governor in Council. This is either that a specific exemption be granted, or to reject the request.

If granted, the exemption instrument is published in the Government Gazette.

If a specific exemption is not granted, you must either:

  • apply for a licence from the ESC
  • adjust your arrangements. You must comply with other regulatory requirements, like getting a licence.

If you distribute, supply or sell gas, you must have authority to do so. This is before commencing the activity.

To consider any specific exemption request, DEECA may ask for information such as:

  • organisation detail: your name, ABN/ACN, address, diagram of corporate/project structure
  • activities proposed/intended as part of a possible specific exemption
  • how and why you cannot get a licence
  • any timing requirements
  • access arrangements to the Declared Wholesale Gas Market
  • type of customers serviced by the activity: if you will serve any vulnerable cohorts (customers with life support needs or those requiring payment difficulty assistance).

The above list is not exhaustive.

Page last updated: 20/07/25