DELWP works with service partners, such as Solar Victoria and Sustainability Victoria, to implement Victoria’s energy policies and deliver programs.

Our 5 key energy policy goals:

  1. Increase the affordability and accessibility of energy services
  2. Ensure the energy system is secure, reliable and safe
  3. Reduce greenhouse gas emissions from Victoria’s energy system
  4. Increase consumer control over household energy costs
  5. Increase jobs and economic development in the energy sector.

National

The Australian Energy Regulator is responsible for the economic regulation of gas and electricity transmission and distribution systems. It also regulates the national electricity wholesale market and electricity transmission and distribution networks.

The Australian Energy Market Operator runs the system on a day-to-day basis. It manages the market for buying and selling energy and deals with energy flows around the system. The market operator makes decisions about emergency actions when the system is under strain.

The Australian Energy Market Commission sets the rules for gas and electricity businesses. The commission also advises the Energy National Cabinet Reform Committee on market development through the Energy Ministers meeting.

State

The Victorian Government plans and supports innovation to achieve its policy objectives. It also promotes continued market reforms through the other national bodies. It does not own or operate energy-generating assets.

Energy Safe Victoria (ESV) regulates electrical, gas, and pipeline safety in Victoria.

Energy and Water Ombudsman Victoria (EWOV) resolves complaints about electricity, gas and water companies that cannot be resolved with the company concerned.

Essential Services Commission (ESC) regulates the retail energy sector in Victoria and licenses businesses supplying electricity and gas in Victoria. The ESC is also the administrator of the Victorian Energy Upgrades program.

Page last updated: 13/09/22