Choose an approved energy‑efficient appliance from the available Victorian Energy Upgrades products.
Only approved products are eligible for a discount. Eligibility requirements are listed on product webpages.
On this page:
About the Victorian Energy Upgrades program
The Victorian Energy Upgrades program helps Victorians upgrade their homes and businesses with energy-efficient products and services by offering discounts and rebates.
By supporting Victorians to make the switch to efficient electric alternatives, we’re helping cut their energy bills, reduce their energy use, and lower greenhouse gas emissions.
The program will save 37 million tonnes of greenhouse gas emissions for Victoria between 2022 and 2027. That’s equivalent to taking more than 11 million cars off the road for a year.
Upcoming changes for homes in Victoria
New electrification and energy efficiency requirements for residential buildings will begin from early 2027. Program discounts can help homeowners upgrade to energy-efficient products and prepare for the changes.
Find out what the changes mean for your home at New electrification and efficiency standards and regulations.
How does the Victorian Energy Upgrades program work?
When you make your home or business more energy-efficient through the Victorian Energy Upgrades (VEU) program, accredited providers create Victorian Energy Efficiency Certificates.
Each certificate represents one tonne of greenhouse gas prevented from entering our atmosphere.
Approved businesses known as ‘accredited providers’ then sell these certificates to energy retailers. This sale funds discounts and rebates.
Energy retailers use the certificates to meet annual emissions targets set by the Victorian Government.
Who is eligible?
See VEU homes and VEU businesses for eligibility details.
How to get a discount
Victorian households and businesses may be eligible for discounts to upgrade to energy-efficient appliances or products. In most cases, you need to replace an older appliance with a more efficient approved model. Discounts are generally applied upfront, so you only pay the remaining amount.
Choose an accredited provider that services your area. You can find a list of approved providers at the bottom of the page on the product that you want to upgrade.
Victorian Energy Upgrades accredited providers are the only organisations that can apply the discount. They manage the installation and oversee the process. You can also choose your own installer if they are partnered with an accredited provider.
Your accredited provider will:
- confirm the product and model is eligible
- provide a quote including the discount
- install the product and complete all paperwork.
If you choose your own installer, they are to:
- confirm the product is eligible with an accredited provider
- provide a quote including the discount
- install the approved product and return completed forms to the accredited provider to process the discount.
Retrospective discounts
To be eligible for a discount, you should contact an accredited provider before starting an upgrade. If the work is completed before an accredited provider is involved, it is usually not possible to claim a discount.
To learn more, visit the Retrospective discounts webpage.
Community languages
Information about the program and how to get discounts is available in Community languages.
More information
For information on consumer rights, view the fact sheet.
Page last updated: 13/10/26