Email: the Victorian Energy Upgrades team at DELWP.

Phone: For general information about the Victorian Energy Upgrades program or to contact the Department, call: 136 186

Call from anywhere in Australia, from Monday to Friday, 8am to 6pm. Call costs may vary, (mobiles and public telephones may incur additional costs).

If you would like to subscribe to updates about the program, please fill in the form on the Latest News page .

More information

For information on the operation of the program, contact the Essential Services Commission at veet@esc.vic.gov.au or call (03) 9032 1310.

If you are interested in what you can do to improve the energy efficiency of your home or business visit the Victorian Energy Saver website.